FAQs

What sets Creative Jewels apart from other jewelry brands?

Creative Jewels is known for its unique and innovative designs, expert craftsmanship, and commitment to quality. We strive to offer jewelry pieces that are beautiful but also timeless and meaningful.

What materials are used in Creative Jewels' jewelry?

Creative Jewels specializes in imitation jewelry crafted from high-quality materials, meticulously selected to ensure durability and elegance resulting in stunning jewelry that exudes beauty and sophistication.

Do you offer customization options for jewelry pieces?

Yes, we offer customization services for many of our jewelry pieces. Contact us to discuss your specific requirements and preferences.

How do I care for my Creative Jewels jewelry?

To maintain the beauty of your jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and lotions. Clean your jewelry with a soft cloth and store it in a jewelry box or pouch when not in use.

What payment methods are accepted at Creative Jewels?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Visit our website for more information on payment options.

Can I return or exchange my purchase if I'm not satisfied?

No, we do not offer returns or refunds. However, if something is broken during shipping, customers can exchange the item. Please contact us for further assistance.

Do you offer international shipping?

Yes, Creative Jewels offers international shipping to many countries. Shipping rates and delivery times may vary depending on your location. Contact us for more information regarding international orders.

Can I track my order once it's been shipped?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.

Can I contact customer support for assistance?

Absolutely! Contact the Creative Jewels customer service staff if you need help placing your order, have any queries, or need any other assistance. They are available by phone or email and are pleased to answer any questions you may have.

Is my personal information safe on this website?

Yes, Creative Jewels takes data security seriously. Your personal information is safeguarded by the website using industry-standard security procedures and all transactions are encrypted for your protection.

Can I subscribe to receive updates and promotions?

Yes, you can sign up for the Creative Jewels newsletter to get notifications about new products, sales, and discounts. You can subscribe to the website's newsletter by entering your email address in the box located on the website's homepage.